Terms of Use

Last Updated: 27th August 2026

These Terms of Use (“Terms”) govern your access to and use of the website https://plugins.primosoft.biz (the “Site”) operated by Primosoft Technology LLC (“Company,” “we,” “us,” or “our”), a company registered in Qatar. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, you must not use the Site.

1. Acceptance of Terms

By accessing or using the Site, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms apply to all visitors, users, customers, and others who access or use the Site.

If you are using the Site on behalf of a business or organisation, you represent that you have authority to bind that entity to these Terms.


2. Definitions

  • “Plugins” means the WordPress plugins, including but not limited to “Login Page Customiser,” developed and sold by Primosoft Technology LLC, whether offered as Free Versions or Pro Versions.
  • “Website” or “Site” means https://plugins.primosoft.biz and all subpages, subdomains, and related services.
  • “User,” “you,” or “your” means any individual or entity that accesses or uses the Site.
  • “Pro Version” means the paid, premium edition of a Plugin, which requires a valid license key to unlock advanced features.
  • “Free Version” means the free edition of a Plugin, available without payment, typically distributed via WordPress.org or the Site.
  • “License” means the right to use a Pro Version on a specified number of websites, subject to these Terms and the license agreement presented at the time of purchase.
  • “Support” means the customer support services provided by Primosoft Technology LLC for Pro Version users, as described on the Site or in the product documentation.

3. Use of the Website

You may use the Site for lawful purposes only. Permitted uses include:

  • Browsing product information and documentation.
  • Purchasing Pro Version licenses.
  • Downloading Free Versions.
  • Contacting support or submitting inquiries.
  • Reading blog posts and resources.

You agree not to:

  • Reverse engineer, decompile, or disassemble the Plugins except as permitted by the GPL license.
  • Distribute cracked, nulled, or otherwise unauthorised copies of the Plugins.
  • Scrape, crawl, or harvest data from the Site without our written consent.
  • Upload or transmit any malicious code, viruses, or harmful software.
  • Interfere with the security or proper functioning of the Site.
  • Use the Site for any unlawful or fraudulent purpose.
  • Violate any applicable laws or regulations.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorised use.


4. Product Licensing

All Plugins are licensed under the GNU General Public License (GPL) version 2 or later. This means:

  • You may modify and redistribute the Plugin code.
  • You do not receive ownership of the code.
  • The GPL license does not transfer any trademark or branding rights.

Pro Version purchases grant you a non-exclusive, non-transferable (except as permitted), revocable license key. The license key allows you to:

  • Use the Pro Version on the number of sites specified in your subscription.
  • Receive updates and support for the duration of your subscription.

We may revoke a license if you breach these Terms, including by exceeding site limits or distributing the Pro Version in violation of the license.


5. Purchases and Payment

All payments are processed by Freemius, our merchant of record and license manager. Freemius handles payment processing, EU VAT, and software licensing. By making a purchase, you agree to Freemius’s terms and privacy policy.

  • Prices are listed in USD and may change without notice.
  • You must provide accurate billing information.
  • Taxes (e.g., EU VAT) are handled by Freemius and added where applicable.
  • We are not a party to the payment transaction except as the seller of the Plugin.

6. Refund Policy

Our refund policy is available on a separate page. A summary is provided here for convenience:

  • Annual subscriptions: Refunds may be available within 14 days of purchase if the plugin does not function as described and the issue cannot be resolved by our support team.
  • Lifetime licenses: Refunds are available within 30 days of purchase under the same conditions. After 30 days, lifetime licenses are non-refundable.

To request a refund, contact us at plugins@primosoft.biz with your order details and a description of the issue. We will review each request on a case-by-case basis.


7. Intellectual Property

The Site design, text, graphics, logos, and documentation (excluding the GPL‑licensed plugin code) are owned by Primosoft Technology LLC and protected by copyright and trademark laws.

You may not use the Primosoft name, logo, or screenshots without prior written permission. The GPL license covering the plugin code does not grant you any rights to our branding.


8. Disclaimer of Warranties

The Site and all Plugins are provided “as is” and “as available,” without any warranties of any kind, whether express or implied, including but not limited to:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Error-free operation
  • Compatibility with all third-party themes or plugins

We do not guarantee that the Plugins will be secure, uninterrupted, or free from bugs. You are responsible for backing up your website before installing or updating any Plugin.


9. Limitation of Liability

To the maximum extent permitted by law, Primosoft Technology LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of the Site or Plugins.

Our total aggregate liability under these Terms shall not exceed the greater of:

  • The amount paid by you in the 12 months preceding the claim, or
  • $100 USD.

This limitation applies to all claims, whether based on contract, negligence, or otherwise, even if we have been advised of the possibility of such damages.


10. Indemnification

You agree to indemnify, defend, and hold harmless Primosoft Technology LLC, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of:

  • Your use of the Site or Plugins
  • Your violation of these Terms
  • Your infringement of any third-party rights

11. Termination

We may terminate or suspend your access to the Site or revoke your license keys if you breach these Terms or engage in prohibited activities.

Upon termination:

  • You must stop using the Plugins and delete all copies.
  • Sections relating to intellectual property, disclaimers, liability, and indemnification shall survive termination.

12. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of Qatar. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Qatar.


13. Changes to Terms

We may update these Terms from time to time. Material changes will be notified via email or a prominent notice on the Site. Your continued use of the Site after such changes constitutes acceptance of the revised Terms.


14. Contact Information

If you have any questions about these Terms, please contact:

Primosoft Technology LLC
Email: plugins@primosoft.biz

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